Privacy-First Metadata Removal Tool | Scrub Metadata

Service Agreement

By using Scrub Metadata, you agree to these terms. Our service is designed to be simple, transparent, and respectful of your privacy.

Zero-Knowledge Service

All file processing happens locally in your browser. We cannot access your files or data, making this service inherently private and secure.

Effective Date: 8/1/2025•Last Updated: 8/1/2025•Version 1.0

📋 Service Description

What We Provide

Client-side metadata removal from various file formats

Support for 35+ file types including images, documents, videos, and archives

Privacy-first architecture with zero data transmission

Free tier with basic functionality and paid tiers with enhanced features

Educational resources about metadata and privacy

What We Don't Do

Store, transmit, or access your files

Guarantee successful metadata removal from all file types

Provide technical support for file corruption issues

Offer data recovery services

Make unrealistic promises - we provide transparency instead

👤 User Responsibilities

You Are Responsible For

Backing up your original files before processing

Verifying that processed files meet your privacy requirements

Using the service only for legal purposes

Not attempting to reverse engineer or compromise the service

Respecting intellectual property rights of processed content

⚠️ Service Limitations

Our Transparency Commitment

We provide detailed verification reports showing exactly what metadata was detected and removed. You can independently verify our results using any metadata inspection tool. Our process is transparent, auditable, and continuously improved based on the latest privacy standards.

Technical Limitations

Some file formats may not support complete metadata removal

Processing large files may affect browser performance

Service availability depends on browser compatibility

Industry-leading metadata removal with transparency reports for verification

File corruption risk exists with any file modification process

💰 Subscription & Refund Policy

14-Day Money Back Guarantee

We offer a 14-day money-back guarantee on all paid subscription plans, in accordance with Paddle's Buyer Terms. If you're not satisfied with our service, contact us within 14 days of your purchase for a full refund.

Subscription Terms

Subscriptions renew automatically unless cancelled

You can cancel anytime through your Paddle account

Cancellation takes effect at the end of the billing period

No partial refunds for unused time after 14-day period

Downgrading takes effect at the next billing cycle

Note: Payments are processed securely by Paddle.com. We never store your payment information.

📞 Questions or Concerns?

If you have questions about these terms or need clarification about our service, please don't hesitate to contact us.

General Inquiries

Email: scrubmetadata@gmail.com

Response: Within 24 hours

Legal Questions