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📚 Frequently Asked Questions

How does metadata removal work?

Scrub Metadata processes files entirely on your device using advanced client-side algorithms. We remove EXIF data, GPS coordinates, author information, creation dates, and other sensitive metadata without ever uploading your files to our servers.

What file formats are supported?

We support 35+ file formats including images (JPEG, PNG, GIF, WebP), documents (PDF, Word, Excel, PowerPoint), videos (MP4, MOV, AVI), audio files (MP3, WAV, FLAC), and archives (ZIP, RAR, 7Z).

Is my data secure?

Absolutely. Your files never leave your device. All processing happens locally in your browser using Web APIs. We have zero access to your files, ensuring complete privacy and security.

Can I process multiple files at once?

Yes! You can drag and drop multiple files or folders for batch processing. Our enterprise-grade engine can handle large volumes efficiently.

What happens to the original files?

Your original files remain untouched. Scrub Metadata creates clean copies with metadata removed, which you can download separately.

Do you offer enterprise licensing?

Yes! We offer enterprise plans with API access, bulk processing capabilities, audit logs, and priority support. Contact us for custom enterprise solutions.

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